# BANK WITH  CONFIDENCE

## GET THE MOST OUT OF YOUR ACCOUNTS WITH EASY-TO-FOLLOW DEMOS, VIDEOS AND GUIDES.

## BUSINESS ONLINE DEMO

This self-guided click-through demo allows you to navigate a sample version of our Business Online platform at your own pace.

[VIEW DEMO](https://fisl.outsystemsenterprise.com/DemoStudio/PublicDemoAccess?PublicKey=223fcb88-cb7f-40ca-a39b-4d19b922b6f2)

## TRAINING VIDEOS

- [General Overview and ACH/Wire Training Video](https://player.vimeo.com/video/1011491445?h=5e2066363e)
- [Positive Pay Training Video](https://player.vimeo.com/video/1011491432?h=d6bd912a6f)

## PERSONAL ONLINE GUIDES

- [Enroll in Online Statements](https://dam.bancofcal.com/m/1f3cf52a2434e6aa/original/UG36-Enrolling-in-Online-Statements.pdf)

## BUSINESS ONLINE GUIDES

**Login and Administration**

- [First Time Login](https://dam.bancofcal.com/m/3d2a99b28e61a52a/original/UG01-First-Time-Login-to-Business-Online.pdf)
- [Business Online Token Set Up](https://dam.bancofcal.com/m/48dc62b8feefe96d/original/UG40-Business-Online-Token-Set-Up.pdf)
- [Admin User Password Reset Guide](https://dam.bancofcal.com/m/7c67b9060893bd25/original/UG9-Admin-User-Password-Reset-Guide.pdf)
- [User Creation and Administration](https://dam.bancofcal.com/m/213bc8d73a9ac8fc/original/UG03-User-Creation-and-Administration-User-Guide.pdf)
- [Statements & Alerts](https://dam.bancofcal.com/m/7b5720bb05319c35/original/UG02-Statements-and-Alerts.pdf)

**Payments and ACH Originations**

- [Bill Pay](https://dam.bancofcal.com/m/12014dfecbac1b5c/original/UG04-Bill-Pay.pdf)
- [ACH Origination & Approval](https://dam.bancofcal.com/m/58211b1395813f70/original/UG05-ACH-Origination-and-Approval.pdf)
- [ACH Origination Reference Guide](https://dam.bancofcal.com/m/21fac9daa7f0bf9a/original/UG31-ACH-Origination-Reference-Guide.pdf)
- [ACH NACHA File Format Specification Guide](https://dam.bancofcal.com/m/5ec324636794be06/original/UG32-NACHA-File-Format-Specifications.pdf)
- [International ACH NACHA File Format Specification Guide](https://dam.bancofcal.com/m/30c367d195d8ba84/original/UG33-NACHA-IAT-File-Format.pdf)
- [Sending a Wire Transfer](https://dam.bancofcal.com/m/18e29275166eeed6/original/UG06-User-Guide-Sending-a-Wire-Transfer.pdf)
- [Wire and ACH Recipient Management Guide](https://dam.bancofcal.com/m/136488039e61146e/original/UG45-Wire-and-ACH-Recipient-Management-Guide.pdf)
- [Wire Import Guide](https://dam.bancofcal.com/m/2f9ca8287313f296/original/UG10-Wire-Import-Guide.pdf)
- [FX Portal User Guide](https://dam.bancofcal.com/m/2ccdb23689cdea92/original/UG20-FX-Portal-User-Guide.pdf)

**Positive Pay**

- [Positive Pay](https://dam.bancofcal.com/m/4598ee096f8ac1d6/original/UG07-Positive-Pay.pdf)

**Lockbox**

- [Lockbox](https://dam.bancofcal.com/m/539747336c6de764/original/UG44-Lockbox.pdf)

**Remote Deposit Capture**

- [Remote Deposit](https://dam.bancofcal.com/m/6b4f16386c1edcaa/original/UG12-Remote-Deposit.pdf)
- [Remote Deposit: Admin](https://dam.bancofcal.com/m/20110b043fc1d7e0/original/UG13-Remote-Deposit-Admin.pdf)
- [Remote Deposit: Self Install](https://dam.bancofcal.com/m/27ce96114a640d7e/original/UG14-Remote-Deposit-Self-Installation-Guide.pdf)
- [Remote Deposit: Scanner Order Site](https://dam.bancofcal.com/m/5dd6f3b4646313c7/original/UG39-Superior-Press-Remote-Deposit-Capture-Order-Site-User-Guide.pdf)

**AutoBooks**

- [AutoBooks Enrollment Guide](https://dam.bancofcal.com/m/4545cceba123abec/original/UG29-Autobooks-Enrollment-User-Guides.pdf)
- [AutoBooks Invoice Guide](https://dam.bancofcal.com/m/7fdd617933e7a580/original/UG30-Autobooks-Invoice-User-Guide.pdf)

**Routing Instructions and Cutoff Times**

- [Routing Instructions and Cutoff Times](https://dam.bancofcal.com/m/5db06d352b146e0b/original/AS-MI1-Routing-Instructions-and-Cutoff-Times.pdf)

## PERSONAL MOBILE GUIDES

- [Personal Mobile App](https://dam.bancofcal.com/m/4b1c6b924e9dc08e/original/UG41-Personal-Mobile-Banking-App-User-Guide.pdf)

## BUSINESS MOBILE AND TOKEN APP GUIDES

**Set up the Mobile Banking app**

1. Log in to Business Online and set up your new password.
2. Search: Banc of California Business mobile app
3. Log in to the app using your online banking credentials
4. [Business Mobile User Guide](https://dam.bancofcal.com/m/4d8b543b24ad1859/original/UG43-Business-Mobile-User-Guide.pdf)

**Set up the RSA Authenticator SecurID mobile token app**

If your company sends ACH and wire payments, you will use this app to approve payments.

1. Log in to Business Online and set up your new password first.
2. A QR code will display to prompt you to set up your token
3. Search: RSA Authenticator (SecurID) app
4. Open this app, and capture the QR code from within this app (not your camera app)

See [First Time Login with Token Instructions](https://dam.bancofcal.com/m/3d2a99b28e61a52a/original/UG01-First-Time-Login-to-Business-Online.pdf) for step-by-step details.

Lisa Feist

Director of Operations at Lanco Exchange Services